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Understanding your American Light & Power electric bill

American Light & Power has designed our monthly electricity bill to be clear and easy-to-read. Take a moment to read through the sample bill to understand its different sections. 

Sample electricity bill

This section will provide you with information on how to contact American Light & Power or access your account online.

Need to report an outage? For power outages call your local Transmission and Distribution Service Provider (TDSP) at the number listed. Your local TDSP maintain the lines and wires and can assist you.

Notice: Look here for public service notices such as Hurricane Preparedness, Rate Reduction Programs, etc.

Customer information displays the Account Name and your American Light & Power Account Number. Keep your account number handy for payments, or services related to your electric invoice.

  1. Previous Balance - The amount due from your previous invoice
  2. Payments Received - The most recent payments posted to your account
  3. Balance Forward - The difference between the Previous Balance Due and Payments received. This balance is due immediately (not when your current bill is due).  If you paid this amount after the invoice was generated, it will still appear on your invoice.
  4. Total Misc. Charges and Adjustments - This is the sum of miscellaneous charges and or adjustments not related to energy cost. Such fees may be Late Payment Fee, Disconnection Fee, Reconnection Fee, etc.
  5. Current Charges - Current charges equals (Energy Charges + TDU Pass-Through Charges if applicable + Taxes)
  6. Total Amount Due [Invoice Due Date] -  Total Amount due equals Current Charges + Misc. Charges and Adjustments and contains invoice due date. You must make payment by this date to avoid paying a 5% Late Payment Penalty.
  7. Amount Due After [Invoice Due Date] - This amount contains a 5% Late fee if invoice is not paid by the invoice due date

Look here for new promotions such as Refer-A-Friend or important messages from American Light & Power.

Tear off this section and return it with your check or money order payment for the amount due. Invoice stub contains the following:

  1. Account number
  2. Invoice date
  3. Due date
  4. Total amount due
  5. Amount due if page by the invoice due date
  6. Amount enclosed/automatic payment - This is where you can identify if your account is enrolled in Automatic Payments.
  7. Your account billing address - If your billing address has changed, please update your new address online by logging in to your My Account or by calling us at (855) 485-4258.
  8. American Light & Power's mailing address - Mail your payments to the address displayed on your invoice stub.
  1. Electric Service Identifier (ESIID) - This is a unique identifier created for your meter by your local Transmission and Distribution Service Provider (TDSP). Think of it as an IP address for your meter.
  2. Service Address - Service Address displays the service address associated with the current charge details.  If more than one address is being billed on your account, you will have one record per address.

This is where you can find the contract end date for the current product billed to you.

Use this graph to compare usage from your current billing cycle to your previous billing cycles (if available).

This section displays data for billing period charges for each service address. Details contain:

  1. Meter Number
  2. Service Period - Start Date and End Date of monthly read
  3. Previous Meter Read - This includes the number of the last meter read
  4. Current Meter Read - This displays the sum of usage displayed on your meter from the last meter read
  5. Mult. - This is your meter multiplier. Some meters actual energy is too large to be registered and the meter displays a fraction of the actual energy used. A multiplier is then applied to the difference between the present and previous reads to determine your actual energy usage.
  6. Usage (kWh) - This equals your current Meter Read minus your Previous Meter Read, multiplied by your Mult. number.
  7. kVa/kW Demand - Demand is charged based on the rate at which energy is delivered to or by a system at a given instant, or averaged over a designated period, during the billing cycle.
  8. Power Factor - The ratio of real power, measured in kW, to apparent power, measured in kVa, for any given load and time, generally expressed as a percentage. The power factor is determined by your Local Transmission and Distribution Service Provider (TDSP). 
  9. Energy Charges - A charge based on the electric energy (kWh) used for the billing period multiplied by your current energy rate.
  10. TDU Pass-Through Charges - The total amounts assessed by your local Transmission and Distribution Service Provider (TDSP) for the delivery of electricity to you over the poles and wires and other TDSP facilities, including discretionary charges. Think of it as your shipping and handling fees if you were to purchase an item online and have it delivered to your house. TDU Pass-Through Charges will be applicable depending on the product you selected.
  11. Taxes - Applicable taxes collected by authorized authorities, such as city, state and special purpose districts.

This section provides you with the list of payment options available to you.

Existing Customer?

Visit My Account 

Have a question? Our experts have the answer! Use the form below to get the help you need.

Please complete this form with details of your inquiry and our experts will get back to you as soon as possible. Alternatively, you can call us at (855) 485-4258.

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