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Customer care is the AL&P difference

At American Light & Power, we take great pride in our customer service. It's the AL&P difference.

This is our promise to you, our customer.

  • We promise to provide honestly priced and simple electricity for your home and business.
  • You will always be greeted in a friendly way and treated respectfully by our care team.
  • Your time is valuable so we will handle your call and or email promptly.
  • If we do not have an immediate answer to your question, we will call you back when we do.
  • Your plan will be easy to understand and will not have hidden fees or charges.
  • There are NO gimmicks, tricks, or gotchas to any American Light & Power energy product - just power that is plain and simple.
  • There are NO charges to call us, email us, or contact us in any way - we are here to serve you, personally.
  • Your personal information is safe with us - we will never sell it, ever!
When you are a customer of AL&P, you are like family - and we promise to treat you that way.

Have a question? Our experts have the answer! Use the form below to get the help you need.

Please complete this form with details of your inquiry and our experts will get back to you as soon as possible. Alternatively, you can call us at (855) 485-4258.

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a Residential customer
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