Customer care is the AL&P difference
At American Light & Power, we take great pride in our customer service. It's the AL&P difference.
This is our promise to you, our customer.
- We promise to provide honestly priced and simple electricity for your home and business.
- You will always be greeted in a friendly way and treated respectfully by our care team.
- Your time is valuable so we will handle your call and or email promptly.
- If we do not have an immediate answer to your question, we will call you back when we do.
- Your plan will be easy to understand and will not have hidden fees or charges.
- There are NO gimmicks, tricks, or gotchas to any American Light & Power energy product - just power that is plain and simple.
- There are NO charges to call us, email us, or contact us in any way - we are here to serve you, personally.
- Your personal information is safe with us - we will never sell it, ever!